SNAP, TANF, and LIHEAP—Frequently Asked Questions

With thanks to the Pennsylvania Health Access Network (http://www.pahealthaccess.org):

  • SNAP: Supplemental Nutrition Assistance Program (formerly Food Stamps)
  • TANF: Temporary Assistance for Needy Families
  • LIHEAP: Low Income Home Energy Assistance Program

What is the best way to effectively communicate with local County Assistance Offices during this crisis?

See ​our flyer​:compass.state.pa.us, or the mycompassPA mobile app, or the customer service centers. Customer service center numbers: ​1-877-395-8930/Philadelphia: 215-560-7226​

Will the TANF diversion timeline change if current conditions continue?

We have no info from DHS about how they’re handling diversion. The program is on the books, but they’ve given no guidance to workers on how to implement it in these circumstances. We’re advocating for guidance and a more generous program.

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